Privacy Policy

Privacy Statement


General


With this privacy statement, we inform our customers about the processing of their personal data. The customer must accept the terms of this privacy statement to use the services of Glam House Oy.

1. Data Controller
Glam House Oy (3190668-1)

Contact Information:
Capellanranta 3 LT.1, 00580 Helsinki, Finland

Contact Information for Registry Matters:
info@glamhouse.fi

2. Data Subjects
Customers

3. Purpose of Processing Personal Data
Basis for maintaining the registry:

Personal data is processed based on the registered customer relationship.
Purpose of processing personal data and the use of the registry:

Personal data is processed only for predefined purposes, which include the following:

- Maintenance of customer relationships
- Informing about our services
- Informing about our products


4. Personal Data Stored in the Registry


The customer registry includes the following information:
Contact Information

- Name
- Address
- Email
- Phone number
- Customer Information
- Information about purchased products/services


5. Rights of the Data Subject
The data subject has the following rights, and requests to exercise these rights should be sent to info@glamhouse.fi:

Right to Inspection

The data subject can inspect the stored personal data.

Right to Rectification

The data subject can request the correction of incorrect or incomplete information.

Right to Object

The data subject can object to the processing of personal data if they believe it has been processed unlawfully.

Right to Opt Out of Direct Marketing

The data subject has the right to prohibit the use of their data for direct marketing.

Right to Erasure

The data subject has the right to request the deletion of data if the processing is no longer necessary. The data will be either deleted or the data controller will provide a justified reason why the data cannot be deleted.

It should be noted that the data controller may have a legal or other right not to delete requested information. The data controller is obliged to retain accounting records for the period defined in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, accounting-related material cannot be deleted before the expiration of the deadline.

Withdrawal of Consent

If the processing of the data subject's personal data is based solely on consent, and not, for example, on a customer relationship or membership, the data subject can withdraw their consent.

Complaint to the Data Protection Ombudsman

The data subject has the right to demand the restriction of the processing of disputed data until the matter is resolved.

Right to Lodge a Complaint

The data subject has the right to lodge a complaint with the Data Protection Ombudsman if they believe that we are violating current data protection legislation when processing personal data.

Contact Information for the Data Protection Ombudsman: www.tietosuoja.fi/fi/index/yhteystiedot.html

6. Regular Sources of Information
Customer information is obtained regularly:

From the customer themselves when the customer relationship is established.
From the customer themselves through online forms.


7. Regular Disclosures of Information
Information is not generally disclosed for marketing purposes outside of Glam House Oy.

We have ensured that all our service providers comply with data protection legislation. We regularly use the following service providers:

- Timma Oy


8. Duration of Processing
Personal data is processed as long as the customer relationship is valid.

The data subject can unsubscribe from our marketing list through the link provided in each marketing email we send.

9. Processors of Personal Data
The data controller and its employees process personal data. We may also partially outsource the processing of personal data to a third party, ensuring through contractual arrangements that personal data is processed in accordance with applicable data protection laws and otherwise appropriately.

10. Transfer of Data Outside the EU
Personal data is not transferred outside the European Union or the European Economic Area.

11. Automated Decision-Making and Profiling
We do not use data for automated decision-making or profiling.